We used Krakow Direct for two visits to Krakow and the surrounding area. On the most recent visit, in 2019, we used Krakow Direct for airport transfers, a Czestochowa visit, and a custom-tailored research/trip to Szczawnica and Zacopane to locate relatives. Magda was great in offering us a unique experience and her communications were prompt and detailed. Dominic and Peter were great drivers, offering us historical and current information about the areas visited. I would definitely recommend Krakow Direct, and will use them again on our next trip to Krakow!